Business · SOC 43-4051
Customer Service Representatives
California Pathways is a research preview. Figures are statewide. Pay varies by region, employer and experience.
Pay in California
Median: $50,733 a year, $24.39 an hour.
About 176,850 people work in this job in California.
Source: EDD LMID OEWS, 2026 1st quarter, California statewide (data.ca.gov resource modified 2026-10-01)
Outlook
Projected change from 2024 to 2034: -5.6%, with about 219,040 total openings expected.
Source: EDD LMID long-term projections 2024 to 2034, California
Typical credential
Typical education to start: High school diploma or equivalent. On-the-job training: Short-term on-the-job training. Work experience: None.
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Schools with a matching program
Programs are matched by title. Confirm with the school that a program leads to this job.
- Diablo Valley College (Bay Area): Beginning ESL for Customer Service (Noncredit) (ESL-032NC)
- Gavilan College (Bay Area): Culinary Customer Service and Employment Skills (CUL 702)
- Laney College (Bay Area): ESOL For Customer Service (noncredit 587)
- Crafton Hills College (Inland Empire): Essential Customer Service (WFP/N 602)
- Antelope Valley College (Los Angeles): Customer Service Essentials (BUS)
- College Of The Canyons (Los Angeles): Customer Service (NC.CSKL-004)
- Glendale Community College (Los Angeles): Customer Service Skills (STV 50)
- Los Angeles City College (Los Angeles): Customer Service Skills (VOC ED 239CE)
- West Los Angeles College (Los Angeles): Blueprint For Customer Service (VOC ED 097CE)
- Southwestern College Chula Vista Campus (San Diego): NC 1073 Customer Service: the Right Attitude; NC 1006 Customer Service: Dealing with Difficult People; NC 1003 Customer Service: Mastering Communication