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Business · SOC 43-4051

Customer Service Representatives

California Pathways is a research preview. Figures are statewide. Pay varies by region, employer and experience.

Pay in California

Median: $50,733 a year, $24.39 an hour.

About 176,850 people work in this job in California.

Source: EDD LMID OEWS, 2026 1st quarter, California statewide (data.ca.gov resource modified 2026-10-01)

Outlook

Projected change from 2024 to 2034: -5.6%, with about 219,040 total openings expected.

Source: EDD LMID long-term projections 2024 to 2034, California

Typical credential

Typical education to start: High school diploma or equivalent. On-the-job training: Short-term on-the-job training. Work experience: None.

Job details on O*NET

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